Privacy Policy

This Privacy Policy explains how GGLUXOUTLET (“we”, “us”) handles personal information when you visit our website, place an order, or contact us. By using our site you agree to the practices described here.

01 · Information we collect

We collect information you give us directly — your name, contact details, billing and shipping address, and order history. We also collect limited technical data automatically, such as your IP address, device and browser type, and how you use the site, through cookies and similar technologies.

02 · Payment information

Payments are processed by PCI-DSS compliant third-party processors. We do not collect or store full payment card numbers on our servers.

03 · How we use your information

To process and deliver your orders and handle returns
To communicate with you about orders, enquiries, and service updates
To detect and prevent fraud and protect the security of our site
To improve our products, service, and website experience
To send marketing messages where you have opted in (you can opt out at any time)

04 · Cookies

We use essential cookies to run the site and checkout, and optional analytics and marketing cookies to understand usage and improve our service. You can manage non-essential cookies through your browser or our cookie controls.

05 · Sharing your information

We share data only with service providers who help us operate — payment processors, shipping carriers, and IT and analytics providers — under contracts that require them to protect it. We may disclose information where required by law. We do not sell your personal information.

06 · International transfers

As we ship worldwide, your information may be processed in countries other than your own. Where it is transferred, we take steps to ensure an appropriate level of protection.

07 · Data retention

We keep personal information only as long as needed for the purposes above, including legal, accounting, and reporting requirements.

08 · Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, to object to certain processing, and to data portability. To exercise any of these, contact us at support@ggluxoutlet.com.

09 · Security

We use technical and organisational measures, including SSL encryption, to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data.

10 · Children

Our site is not directed to children under 16, and we do not knowingly collect their personal information.

11 · Changes to this policy

We may update this policy from time to time. Changes take effect when posted here, with the “last updated” date revised accordingly.

12 · Contact

Questions about this policy or your data? Email support@ggluxoutlet.com or write to us via our contact page.